OOBE & Software Usability

Oobe and Software Usability

Description

Objectives:
  • Evaluate consumers’ out-of-box experience (OOBE) for a new consumer electronics device, and uncover strengths and weaknesses of current and proposed software application
Methodology:
  • In-depth interviews among likely purchasers of said consumer-oriented electronic device
Result:
  • Findings drove enhancements to product packaging, and guided development team toward an improved software experience