Physician Satisfaction Study

Physician Satisfaction Survey

Description

Objectives:
  • A leading medical group wanted to gain an understanding of provider/practice/group satisfaction among their members and uncover trends and potential issues.
Methodology:
  • Deployed a mail survey to 190,000 group members.
Result:
  • Provided actionable satisfaction metrics for scheduling, office staff, clinical encounter, and check-out/post physician follow-up.