What Conversation were YOU Having? : The Real Story Behind Face-to-Face Communication

By David M. Schneer, Ph.D. Communication contradictions. Whether we realize it or not, we’ve all experienced them in some form or another. A customer says they’re extremely interested in buying your product, but you never hear from them again. A job applicant confidently expresses their ability to fulfill a role, but two weeks into the […]

What Type of Research Firm is Best for You? It’s a Matter of Taste

By David M. Schneer, Ph.D. What type of restaurant is your favorite?  Do you prefer large chains that offer the same, predictable menu no matter where you go?  You know what you will get; the food and service will be decent, and it will typically be prepared and served by relatively inexperienced employees.  Or, do […]

The Blueprints of a Proper Questionnaire

By David M. Schneer, Ph.D. All too often, we hear about research efforts—DIY or otherwise—that did not yield helpful results. When digging into those efforts to identify what went wrong, we find a combination of contributing factors—perhaps the worst of which is poor questionnaire design. Nothing foreshadows the early death of a research project better […]

WINE INDUSTRY COMPETITION: Making Your Wine Club all it can be.

By David M. Schneer, Ph.D. Wine. It is the elixir of the gods. It is the stuff of poems.  It is a very competitive multi-billion dollar industry.  With so many different wineries and wines to choose from it has become imperative for wineries to inspire loyalty from their customers once acquired.  We all know it […]

Dead Data Tell no Tales: Can Your Survey Results Survive?

By David M. Schneer, Ph.D. Sour Sample, Part 2: How to Prevent DOA Data This blog entry continues the thoughts of our last post.  If you haven’t read it yet, you can see it here: When Data Goes Bad: How Sour Survey Samples Nearly Ruined the Research Industry Yeah, we know. The subject of data […]

When Data Goes Bad: How Sour Survey Samples Nearly Ruined the Research Industry

By David M. Schneer, Ph.D. Part 1 Ask any well-trained researcher what is the number one concern with any quantitative study and they will tell you it’s about respondent quality. That is, it’s about the sample, stupid. Without good sample, data truly is “garbage in, garbage out.” With the advent of the web as a […]

Electronics and Wine, an Unlikely Pairing: The Merrill Research Story

By David M. Schneer, Ph.D. Welcome. We’re launching a new blog here at Merrill to spread our story to more people, in a different format, and in greater detail. We anticipate this will also be a good way to share more research-related information about our two abiding passions—technology and wine and spirits. We’ve weathered the […]